FILE A
GRIEVANCE
At Survivor Network NC, we prioritize the safety, well-being, and dignity of survivors of human trafficking. We understand that grievances may arise in interactions with our allies and partner nonprofits. This platform is designed to provide survivors with a confidential and supportive channel to voice concerns, seek resolution, and ensure accountability within our network.
WHAT IS A GRIEVANCE?
A grievance is defined as any formal or informal expression of dissatisfaction, concern, or complaint by a survivor regarding their experiences, treatment, or any aspect of their involvement with our organization.
OUR COMMITMENT
​​Survivor Network NC is committed to fostering a safe and supportive environment for all survivors. We adhere to the highest standards of integrity, accountability, and responsiveness in handling grievances. Your courage in coming forward helps us uphold these standards and improve our services.
PRINCIPLES
Accessibility: The grievance process is designed to be accessible, transparent, and survivor-friendly, ensuring that survivors feel comfortable expressing concerns.
Confidentiality: All grievance-related information will be treated with the utmost confidentiality, respecting the privacy and security of the survivor.
Third-Party Mediation: Survivors have the option to involve a third-party survivor from Survivor Network NC as a mediator in the grievance process. This mediator will assist in facilitating communication and resolution, providing additional support to the survivor. To request a Survivor mediator, contact resources.survivornetworknc@gmail.com.